You've got questions, we've (hopefully) got answers! Can't find what you're looking for? Please email us at email@example.com
Do I have to sell a certain amount of bracelets?
Nope! You just do your best and we will take care of the rest.
When do the products ship?
With the free Classic Fundraiser, products ship 3-5 days after they are ordered. For the $75 Premium Fundraiser with custom products, MudLOVE starts making the custom bands when your campaign ends. They will then ship 5-10 days later.
Can I tell who supported my fundraiser?
Currently, no because we don't have the supporter’s permission to share their information. Be sure to post about your fundraiser and ask people to let you know if they supported your campaign. Many times, people will speak up and comment if they bought something.
Where are your products made?
All of our clay products are made at our production studio in Warsaw, Indiana.
Will my band fit my wrist?
Is my band waterproof?
Yep! Feel free to wear your band in a shower, pool, lake, ocean, lazy river, water balloon fight, etc.
How do I resize my band?
Pull the bead to tighten, and slide the knot to loosen.
Can I purchase your products in bulk?
Yep! If you’d like to order your bands to have on hand for your fundraiser, simply email firstname.lastname@example.org
Let's talk money. How does this all work?
We believe it is important for you to know how your supporter’s money is handled. The bracelets on your fundraising page will sell anywhere from $9-18, depending on which ones you select. These are handcrafted products created and shipped from Indiana. You will receive 50% of any bracelet sold. The other 50% is then divided among LoveWell and MudLOVE which is used to cover ongoing business expenses, product costs, and to pay their employees.
When someone makes a donation on your page, 100% of that dollar amount goes into your goal tracker. At the end of your campaign, your tracker will reflect the amount of money that you raised. A 5% processing fee will then be deducted. This processing fee is important for LoveWell to be able to operate as it covers credit card and website hosting fees accrued while running your fundraiser.
At the end of your fundraiser, we will send you an e-check for the amount you raised! You simply click on the e-check and print it off at home. If you do not collect your fundraising money within 6 months of your campaign ending, we will donate your earnings to the non-profit we support, Water for Good. The two entities work together as partners and recognize that they have to make money to help people in need, and do not work to profit on others’ misfortune. Instead, the companies operate under the vision to use this partnership to put love in action by helping people raise funds to meet a practical need.